Terms & Conditions
Welcome to Coolairfix. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Use of Services
Our heating, ventilation, and air conditioning (HVAC) services are provided for residential and commercial clients. By scheduling a service with Coolairfix, you confirm that you are legally authorized to request work on the specified property.
2. Service Appointments
Appointments must be scheduled in advance through our website, phone, or email. While we aim to arrive at the agreed time, unforeseen delays may occur. In such cases, we will notify you promptly. Customers are responsible for providing accurate details, including property access and any specific requirements.
3. Payments and Fees
All payments must be made as per the agreed quotation or invoice. We accept multiple payment methods, including cash, credit/debit cards, and online transfers. Failure to complete payment may result in suspension of services or additional charges. Estimates provided before work may change if extra labor, parts, or time are required.
4. Warranties and Liability
Coolairfix provides warranties on certain services and parts as specified at the time of service. However, we are not liable for damages caused by misuse, lack of maintenance, third-party alterations, or pre-existing issues beyond our control. Our liability is limited to the cost of the service provided.
5. Cancellations and Rescheduling
Customers may cancel or reschedule a booking by providing at least 24 hours’ notice. Last-minute cancellations or failure to provide access at the scheduled time may result in a service charge. Coolairfix also reserves the right to cancel appointments due to unforeseen circumstances.
6. Emergency Services
We provide 24/7 emergency services subject to technician availability. Emergency requests may incur additional charges. Customers must clearly specify the urgency when contacting us.
7. Intellectual Property
All content, logos, designs, and materials on the Coolairfix website are the intellectual property of Coolairfix and cannot be reproduced or distributed without written permission.
8. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes arising will be subject to the jurisdiction of the local courts.